Welcome to SMARTECH – Your Trusted Supplier of Solutions
SMARTECH Business Systems is a leading provider of Mailing and Automation solutions, Large Format and Print Finishing solutions, Education and Office solutions, Parcel Lockers and eServices. Operating globally across Australia, New Zealand, Asia, and North America, SMARTECH's customer-centric focus guarantees local, on-the-ground support and only the very best in technology and service excellence.
Our Asia Pacific Clients
Our Product Range
Large Format & Sign
SMARTECH caters to all Large Format requirements including Print Media & Inks, Large Format Printers and Large Format Finishing Equipment.
Industrial Agfa Printers
We offer high-performance UV and water-based industrial inkjet inks designed for cutting-edge OEM printing equipment, featuring high capabilities for varies print finishing. Our inkjet technology, developed collaboratively with system integrators, ensures optimal print performance.
Print Finishing
Our range of print finishing solutions refers to the process of transforming printed material into a user format. Our equipment will handle either offset or digitally printed materials in a more efficient manner.
Mailing & Automation
Built on generations of personal and practical experience, supported by cutting edge technology, SMARTECH mailing and business automation solutions put your customer’s experience first.
AV & Office Solutions
We provide the widest range of education & office solutions to suit the classroom, small business and enterprise including interactive panels to high speed printing, conferencing facilities to H&S solutions.
Smart Parcel Lockers by SMARTECH
Simplify your delivery process with SMARTECH's Smart Parcel Lockers. These secure, automated systems offer real-time tracking, 24/7 access, and seamless integration, providing a convenient, contactless solution for efficient parcel management.
Top-Quality SMARTECH Refurbished Equipment
Discover exceptional value with our range of expertly refurbished equipment. Each piece is meticulously inspected, tested, and restored to meet the highest standards of performance and reliability. Backed by a comprehensive warranty, our refurbished products offer a cost-effective and eco-friendly solution, giving you the quality you need at a fraction of the cost.
By Industry
Commercial Printers
SMARTECH offers a wide range of equipment to suit all size printing businesses involved in sheet-fed, roll-to-roll and semi-flexible media.
Small - Medium Business
Helping Australia SME’s meet the demands of a modern business. Providing solutions for outgoing and incoming mail, digital file and document processing.
Education & Office
SMARTECH provides the widest range of education & office solutions to suit the classroom environment, administration or any small business.
Enterprise
SMARTECH’s extensive range of mail, digital file, document processing or parcel handling systems are scalable to suit even the largest of organizations.
Asia Pacific Partners
Company
Careers
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8:30am – 5pm AEST, Monday to Friday
Frequently Asked Questions
SMARTECH Business Systems is a global provider of mailing and automation solutions, large format and print finishing systems, education and office solutions, Smart parcel lockers, and eCommerce Solutions. The company operates across Australia, New Zealand, Asia, and North America, offering on-the-ground customer support and advanced technology solutions.
SMARTECH delivers solutions to a wide range of clients — from SMEs to Fortune 500 companies — across industries such as printing, logistics, education, government, retail, enterprise offices, and e-commerce.
SMARTECH provides an extensive portfolio including:
- Mailing & Automation systems
Enveloping, postage administration, mail creation, inserting, and workflow automation to streamline outgoing and incoming mail processes. - Large Format & Signage
High-performance large format printers, inks, print media, and finishing equipment designed for professional signage and industrial printing environments. - Print Finishing
Advanced cutting, laminating, binding, folding, and finishing systems engineered to transform printed materials efficiently across both offset and digital workflows. (cutting, laminating, binding, folding) - Smart Parcel Lockers
SMARTECH’s Smart Parcel Lockers provide a secure, automated, contactless parcel management solution suitable for a wide range of environments — including retail, corporate and commercial buildings, schools, universities, residential complexes, and carrier logistics hubs. These lockers offer: - 24/7 secure access.
- Real-time tracking and notifications.
- Seamless integration with mailrooms, logistics workflows, and e-commerce systems.
- A reliable, customer-friendly pickup experience that reduces manual handling.
- Refurbished equipment - SMARTECH offers a premium range of expertly refurbished and fully certified equipment, ideal for businesses seeking a cost-effective, eco-friendly alternative without compromising on quality.
Each refurbished unit is: - Meticulously inspected, tested, and restored to meet high performance and reliability standards.
- Backed by a comprehensive warranty for peace of mind.
SMARTECH operates globally with customers and teams across Australia, New Zealand, Asia, and North America, supporting over 28,000 customers in the Asia-Pacific region alone.
Key differentiators include:
- On-the-ground support teams across multiple regions, ensuring fast, local, and reliable service where customers operate (Metro and remote areas).
- The largest service team in the print industry, delivering unmatched technical coverage and response capability.
- Partnerships with world-leading technology manufacturers, including HP, Agfa, Epson, Duplo, Multigraf, Quadient, Komfi, Jwei, EBA, OPEX, LX Hausys, ONYX, and more — giving customers access to the best global innovations.
- A heritage of industry leadership dating back to 1959, reflecting nearly a century of commitment to customer success, innovation, and trusted relationships.
- Recognition as an Employer of Choice (2023, 2024 & 2025), demonstrating leadership not only in technology but also in culture, capability, and long-term stability.
- Proven, sustained large-scale growth, including significant expansion in workforce, revenue, and global footprint — positioning SMARTECH as a long-term, future-ready partner.
Yes. SMARTECH has one of the industry’s largest national service teams, with 50+ technicians across Australia, backed by regional service dealers and next-morning parts delivery via DropPoint.
Support includes billing, postage, supplies, rate updates, repairs, and full technical services.
Yes. SMARTECH specializes in end-to-end workflow automation, including mail creation, inserting, sortation, postage systems, and document processing for businesses of all sizes.
Absolutely. SMARTECH provides tailored solutions for SMEs, including:
- Office equipment.
- Parcel and logistics systems.
- Mailing automation.
- Digital file and document processing.
Yes. SMARTECH offers a premium range of meticulously inspected, tested, and professionally restored refurbished equipment. Each unit is rebuilt to meet strict performance and reliability standards and is backed by comprehensive warranties. Our refurbished solutions provide a cost-effective, sustainable, and high-quality alternative—delivering the performance you need at a fraction of the cost.
SMARTECH provides multiple support channels including:
- Service call logging via the website (link to page)
- Phone support (e.g., 1800 422 349 in Australia) "link to Contact page"
Yes. SMARTECH supplies a wide range of Large Format consumables, including print media, inks, and finishing materials, supporting both professional signage production and industrial printing environments thought our online platform: https://store.smartech-aust.com/s/
Yes. Unlike phoning a rep, the online store is available anytime, so you can place orders at your convenience and keep your workflow moving without delays.
Ordering through the SMARTECH Online Store gives you fast, convenient access to a wide range of professional consumables—including inks, media, and accessories—through a smooth, easy-to-navigate shopping experience.
You can view real-time product availability, browse clear product categories, and access detailed item information, helping you quickly find the correct consumables and reduce ordering errors.
The store also makes repeat ordering quicker and easier than placing requests manually. In addition, SMARTECH Online Store customers can access exclusive offers and discounts, giving them even greater value on essential supplies.
